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Hi,i had a very bad experience of Ardene on this boxing day in rockland center.my daughter bought shoes and accessories of round about 113$.accidentally she picked wrong size of shoes .when i paid the bill we left from the shop and within no time my daughter get on the shoes then she noticed that she had taken wrong size.she ran and requested the manager that 2 minutes before she had taken them but the size was wrong .the rude manager refused to help and said that the shoes were used .when i go there she behaved so badly as we were thieves. I showed her the bill that only 3 minutes before we had taken them.the other sales girls said yes mam no prob we know you are our regular customer and you did mistake but the maneger insulted them as well and said to me should i call security or you are going .it was ooooooooooooo insulting for me infront of my kids a man standing next to me he shouted on her he said ok call we all talked with security.i dont want to ruin my family mood so thats why i didn't say anything and left the shop But i think that Ardenes policy is that to insult costumers.

As i called Ardenes costumer service and record my message from there as well i dint receive any answer .it means we are not valued costumers. We hate Ardene now even my all family members promised me that they will also not go there in future.

Reason of review: Poor customer service.

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Bad customer servicer I called customer care she was very rude.

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